ISLEE exercises the utmost diligence in accepting and processing orders and will endeavour to deliver your order to an address in Malaysia, in accordance to our selected delivery option.

Islee endeavours to dispatch orders in the fastest possible time and in the order which they are placed. We aim to deliver within 2 to 3 working days after confirmation of an order. Please allow for an extra 1 – 2 working days for deliver just in case there’s issue affected the delivery flow. Though we aim to deliver within the communicated time frame, delivery may take longer due to unexpected events. In the unlikely event the delivery time exceeds 30 days, you may cancel your order.

Before you place your order, you will be informed of the expected delivery details. Once you have placed your order, if you have provided us with your email address, you will receive an email confirmation with your expected delivery details.

If your order does not arrive by the scheduled date, please contact Islee Customer Service via telephone at 04-5308313 or via email sales@islee.com.my.