Terms & Conditions

ISLEE Terms & Conditions

·         Welcome to Islee.com.my. This website and domain name are owned and operated by SISLEE FASHION SDN BHD , Company Registration No. 526533-M.

Access to and use of this website and the products and services available through this website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Use”). By using the Services, you are agreeing to all of the Terms of Use, which, together with the Privacy Policy, may be updated by us from time to time without notice. You should check this page regularly to take notice of any changes we may have made to the Terms of Use.

1.       Intellectual Property

·         1.1

1.       Islee and the Islee Logo are trademarks of SISLEE FASHION SDN BHD. All material on this website, including the text, information, graphics, logos, design, layout, downloads, pricing, products and services (Content) is owned by or licensed to SISLEE FASHION SDN BHD. You must not reproduce, transmit, adapt, distribute, sell, modify, publish or store Content or Trademarks for any purpose, other than with the prior written consent of SISLEE FASHION SDN BHD, or was permitted by law. All rights of SISLEE FASHION SDN BHD are reserved.

·         1.2

1.       Trademarks used on this website to describe third parties and their products are trademarks of those third parties.

                  2. Linking and Third Party Content

·           2.1

1.       You must not link to, frame or mirror any part of the website without Islee’s written authorisation.

·           2.2

1.       The website may contain links to or display the content of third parties (Third Party Content), including links to websites operated by other organisations and individuals (Third Party Websites). Third Party Content and Third Party Websites are not under the control of Islee. Islee does not endorse, approve or make any warranty or claim regarding Third Party Content, Third Party Websites or the products, services or information available on any Third Party Website, or in respect of the owner or operator of a Third Party Website or their conduct. If you use or rely upon Third Party Content or Third Party Websites, you do so solely at your own risk.

   3. Terms of Sale

·         3.1

1.       By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please refer to our Delivery Info page for further information.

·         3.2

1.       In order to contract with Islee you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Islee retains the right to refuse any request made by you.

4. Our Contract

When you place an order, you will receive an acknowledgement email confirming receipt of your oder. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited your credit or debit card.

5. Pricing and Availability

·         5.1

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors (including processing errors) may occur. If we discover an error in the price or payment of any goods which you have ordered we will inform you of this as soon as possible and give you the option of re-confirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If the order is cancelled and you have already paid for the goods, you will receive a full refund.

·         5.2

1.       Where applicable, prices are inclusive of 0% GST. Delivery costs will not be charged; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.

·         5.3

1.       The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Service that may contain errors or inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.

6. Product Descriptions

In describing the products available to purchase online, Islee attempts to be as accurate as possible. However, Islee does not warrant that product descriptions or other content of any Islee Services are accurate, complete, reliable, current, or error-free. If a product offered by Islee itself is not as described, your sole remedy is (to return it in unused condition).

7. Payment

Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted.

8. Discount Codes

We may from time to time offer promotional discount codes which may apply in respect of any, of certain specified, purchases made through this Website. The conditions of use relating to any discount code will be specified at the time of issue.

9. Returns and Refunds

Islee does not take title to returned items until the item arrives at our different fulfillment centre. At our discretion, a refund may be issued without requiring a return. In this situation, Islee does not take title to the refunded item. For more information about our returns and refunds, please see our Return Policy page.

10. Your conduct

·         10.1 You must not :

1.       (a) use the website in breach of any applicable laws or regulations;

2.       (b) use the website to harm, abuse, harass, stalk, threaten or otherwise offend others;

3.       (c) interfere with, disrupt, or create an undue burden on the website;

4.       (d) upload, post, transmit or otherwise make available any material that:

1. (i)
    1. is not your original work, or which may infringe the intellectual property or other rights of another person;

2. (ii)

     1. is, or could reasonably be expected to be, defamatory, obscene, offensive, threatening, abusive, pornographic, vulgar, profane, indecent, or otherwise unlawful, including material that racially or religiously vilifies, incites violence or hatred, or is likely to offend, insult or humiliate others based on race, religion, ethnicity, gender, age, sexual orientation or any physical or mental disability.

3. (iii)

1.       Includes an image or personal information of another person unless you have their consent;

                                   4. (iv)

                                          1. you know or suspect, or should reasonably know or suspect, to                    

                                              be false, misleading or deceptive;

5. (v)

1.       contains large amounts of untargeted, unwanted or repetitive content; or

6. (iv)

1.       contains financial, legal, medical or other professional advice.

5. If you believe that a user has breached any of the above conditions, please contact us.

·         10.2

1.       Islee reserves the right to block or suspend any user of its website, and to modify or remove any material uploaded, posted, transmitted or otherwise made available on the website by any user, without notice. By uploading, transmitting, posting or otherwise making available any material via the website, your grant Islee a non-exclusive, worldwide, royalty-free, perpetual licence to use, reproduce, edit and exploit the material in any form for any purpose.

·         10.3

1.       Islee is not responsible for, any accepts no liability with respect to, any material uploaded, posted, transmitted or otherwise made available on the website by any person other than Islee. Islee does not endorse any opinion, advice or statement made by any person other than Islee.

·         10.4

1.       You agree to indemnify Islee and each of the officers, employees, contractors, agents, suppliers and licensors (collective Affiliates) of Islee in respect of any liability, loss or damages (including all legal and other costs on a full indemnity basis) suffered or incurred by them arising (in whole or part) out of the breach of or failure to comply with any of these Terms of Use, or any other default or wrongful conduct in relation to the subject matter of these Terms of Use, on the part of you or any of your Affiliates.

11. Disclaimer

By accessing our website, you assume all risks associated with its use, including but not limited to the risk that your computer, software or data may be damaged by any virus transmitted by this website or by any virus transmitted by this website or by any Third Party Content or Third Party Website. To the extent permitted by law, all warranties, conditions and claims (whether express or implied) arising out of or in any way connected with this website are hereby excluded. By accessing our website, you agree to indemnify Islee for any loss, damage, costs, or expenses whatsoever suffered by any person or entity arising out of or in any way connected with your access to this website.

12. Risk of Loss 

All items purchased from Islee are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

13. Your Account

If you use any Islee Services, you are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account or password.

14. Outages

Islee reserves the right to cease, interrupt or withdraw your access to the site for any reason, including without limitation, for upgrades and maintenance of the site.

15. Privacy Policy 

Our privacy policy, which sets out how we will use your information, can be found  below. The Terms of Use are subjected to Islee’s Privacy Policy. By using the website, you agree to the Privacy Policy.

16. Jurisdiction

These terms and conditions are governed by the laws of Malaysia.

17. Contact

If you have any queries regarding these terms and conditions, please contact us.

Privacy Policy

This Privacy Policy applies to the Islee.com.my website and/or times when you share your personally identifiable information with us through other voluntary means (the “Site”). We value our customers’ privacy and appreciate your confidence that we will respect your privacy in a careful and sensible manner. By visiting the Site and/or using the products and services made available to you on the Site, you are agreeing to the terms of this Privacy Policy. Please read this policy carefully. Our business is constantly evolving and our Privacy Policy and the Site and our Terms & Conditions will also evolve. We may email periodic reminders of our notices and terms of business, unless you have instructed us not to, but you should check our Site frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. If you choose to visit the Site, your visit and any dispute over privacy is subject to this Privacy Policy and our Site’s Terms & Conditions.


Here are the types of information we gather :

Automatic Information : For each visitor to our Site, our server automatically recognizes information regarding the customer’s domain name (or that of the visitor’s access provider) but not the email address. We may also automatically collect other non-personal information such as the type of browser you are using, the address of the website from which your visit originated, the operating system you are using, the domain name of your internet service provider, the pages you visit on the Site and the duration of your visit.

Information you give us : We also collect and aggregate information volunteered by customers such as when you communicate with us electrically.

Cookies : ISLEE uses cookies and web beacons (also referred to as web bugs, pixel tags or clear GIFs) to manage the Site and email programs. We do not use cookies or web beacons to collect or store personal information. A cookie is a small file placed on your computer when you visit a website. Its purpose is to manage your website experience and allow for customization of the web pages presented to you when you return to  the website. Web beacons are small bits of computer code that allow a website owner to track the actions of users on the site and recipients of email communications. Cookies and web beacons help us understand how consumers use the Site and email so we can design better services in the future. ISLEE may use cookies and web beacons to measure the effectiveness of our online advertising initiatives and determine the correlation between ISLEE customers and the online sites they visit.

Please note that we have the ability to retain any data that you provide on this website, even if you do not complete your transaction by clicking Check Out. Such contact details and data may be used to contact you to enquire why you did not complete your transaction.


Information about our customers is an important part of our business, and we are not in business of selling or renting it to any third party. However, if we choose to do so in the future, we will notify you. We share customer information only on a limited basis with agents we use from time to time to send postal mail and email, remove repetitive information from customer lists, analyze data, provide marketing assistance, and provide customer service. We use information about our customers for the specific purpose for which it was volunteered. In addition, if you supply us with your postal address online, you may receive periodic mailing from us with information regarding a new collection, new products, new store locations, or upcoming promotional offers or events. Sometimes we also send offers to selected groups of Islee customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not wish to receive such mailings and email updates, or otherwise wish to remove your name from our list, please contact us.We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Site’s Terms & Conditions, and/or other agreements; or protect the rights, property, or safety of the Site, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. However, this does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Policy. In case Islee, or substantially all of its assets are acquired by one or more third parties as a result of a merger, sale, consolidation or liquidation, customer information may be one of the transferred assets.


You can make changes by logging in to your Islee account and going to the Profile Page in My Account.


Certain activities through the Site, such as special promotions, may be linked with those from other unrelated third party companies that offer you the option to share your personal information with the third party. We will not share your personal information with those third party companies; only you can if you make that choice. Links provided on the Site to third party websites are provided as a convenience to you and we do not control those sites or their privacy practices, which may differ from ours. We do not endorse or make any representations about any third party sites that may be accessible through the sites. We encourage you to review the privacy policy of any company before submitting your personal information. The persona data you choose to give to unrelated third parties is covered by their privacy policies, not this Privacy Policy. Some third party companies may choose to share their personal data with us; that sharing is governed by that third party company’s privacy policy.


We are committed to offering our customers a safe and secure environment. Our servers utilize SSL (Secure Sockets Layer) encryption technology to help protect your personal information. By using an SSL-compatible browser such as Microsoft Internet Explorer, Firefox, Chrome and Opera, you can help ensure that personal identifiable information is unavailable to unauthorized users and processed confidentially. In the unlikely event that we believe that the security of your personally identifiable information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate or required by law, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your email address, we may notify you by email.

By using the Site, you consent to our use of email as a means of such notification.